Designed for Tier-2 & Tier-3 Towns
Our solutions are tailored to meet the specific needs of smaller cities and rural communities across India.
How TechSeva Works
Connecting you to reliable technicians, made simple and transparent.
Customer Journey: Get Your Appliance Fixed
Book a Service
Choose from our wide range of services including electrical repairs, plumbing, appliance servicing, and more. You can book through:
- Mobile App: Available in multiple regional languages
- IVR System: Call our number and book without a smartphone
- Website: Simple online booking form
AI Technician Matching
Our proprietary AI algorithm considers multiple factors to find the best technician for your job:
- Location: Finds the nearest available technician
- Skills: Matches based on your specific appliance/problem
- Ratings: Prioritizes highly-rated technicians
- Availability: Finds someone who can come quickly
Diagnosis & Quotation
When the technician arrives, they follow our standardized diagnostic process:
- Take photos of the appliance/problem
- Select faulty parts from our digital inventory
- System automatically generates a detailed quote including:
- Parts needed (with brand options)
- Labor charges (based on job complexity)
- Travel fee (distance-based)
Approval & Payment
Before any work begins, you'll receive the quote for approval:
- View the quote on your app or via SMS
- See exactly what parts will be used and their costs
- Choose to approve or reject the quote
- Secure payment options:
- UPI (PhonePe, Google Pay, etc.)
- Credit/Debit Cards
- Cash (with digital receipt)
Repair & Warranty
Once approved, the technician completes the repair with full transparency:
- Photos of installed parts
- Digital invoice with warranty details
- Follow-up support if needed
- Standard 30-day warranty on all repairs
Our Platform Features
App & IVR Booking
Seamless booking via our mobile app for smartphone users and a dedicated IVR phone system for feature phone users.
Image-Based Diagnosis
Technicians upload images showing the actual problem before quoting, ensuring transparency and accuracy.
Dynamic Pricing
Prices adjust based on parts needed, travel distance, and job complexity, providing fair and transparent costs.
Regional Language Support
Our platform is available in Hindi, Tamil, Telugu, Bengali, and other regional languages for broader accessibility.
Verified Technicians
All technicians undergo rigorous background checks and skill verification to ensure trusted and reliable service.
Digital Invoices
Receive detailed invoices with warranty information instantly via app, SMS, or email for every service.
Ready to Experience Hassle-Free Repairs?
Download the TechSeva app today and get your first service at 20% off!